George and Kevin went out on at least two service calls where the wind had blown over the customer’s antennas. I thought they were joking at first, but no! Winds hit nearly 45mph at one point. Of course in the middle of this, they had to go up to the NOC as well. (Network Operations Center) Pretty fancy word for a 10ft X 10ft Tuff shed. Kevin thought that they were going to have to go up the tower, but luckily, all they needed to do was reset the server. The T-1 hiccuped. Not surprised really. Any time the wind blows or there is too much rain, all the phones in town stop working. I think that Mr. Bell put in the original lines! I’ve learned that the company does almost as many phone line repairs as they do computer repairs because the local service is so bad. Wiring that looks like spaghetti or so brittle that when you go to hook it up, it turns to powder in your hand.
George had to crawl up a ladder at one house and ended up hanging onto the roof with one hand and adjusting the antenna with the other. Kevin held the ladder still. They finally called it a day when they put the ladder up at one house and before they could climb it, the wind knocked it off the building. When they came in, George’s hair looked like someone had given him electric shock treatments. It literally stood out at all angles.
Meanwhile, I got to chase papers all over the office. I had my window open to catch a bit of the breeze, and before I knew it the wind had literally swept my desk. It took me twenty minutes to pick things up. Oh, and ten to close the window. It stuck!
Today was the busiest phone day as well. All the monthly subscriptions were up for the wireless service and everyone was calling in for instructions on how to sign in again. I don’t understand what is so difficult. You pay for the Internet on a monthly basis. Every month you sign in just like you did the month before. Idiots! Or, as Jake says… “It’s a Pebdac error.” (problem exists between desk and chair) Jake’s other favorite is an Id-10-T error. (idiot) Yes, more of those fun acronyms. Whee…..
When I wasn’t chasing papers and answering the phone, I actually got a set of minutes typed and some figures loaded into a spreadsheet. Wheeee!
Now it’s off to bed with a good book. I’m worn out.
